GoDaddy – Please Fix your GD Alerts!!

For some time now I thought it was just me and since we are not a big fan of GoDaddy with all the ads and upsells everywhere you look I’ve been ok with letting it ride. However yesterday during the course of conversation with a few investors it came to my attention it’s not just our problem.

First – GD in title does not stand for GoDaddy (you do the math) so if anyone decides to actually listen from the Arizona office lets spell it out for you.

I can text message from Florida to someone in Hong Kong – message received in about 5 seconds.

I can email a client in Tokyo and within 30 seconds get a reply.

Someone outbids us on a GoDaddy auction and the text message or email comes 5-10 minutes later – in most cases in time for the auction to be over and closed.

GoDaddy wants to sent a text message detailing an auction ends in an hour … Not sure what clock you are using but my math usually tells me someone here should run to the computer and see if the auction is ended or not since surely there is not an hour left.

We know you are a model of scale and cheap services which many times bring complications to providing any higher level of service to power users but hell, sending a text message on time is not rocket scientist.

Surely, if my 8 year old niece can do it so can you.